Diora Wellbeing

Data protection & privacy policy

Website usage

This website is designed and hosted via WordPress, which uses Jetpack Stats and Google Analytics.

Both WordPress and Jetpack are part of Automattic, and you can access their Terms & Conditions and Privacy Policy to get more information on how they collect and use your information.

Jetpack Stats tracks and retains the following information about site visitors:

  • Post and page views
  • Video plays
  • Outbound link clicks
  • Referring URLs and search engine terms
  • Country

As part of collating the above information, Jetpack Stats uses data like IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, and country code. However, none of this information is available to site owners. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Furthermore, the Jetpack Stats logs, in which this information is stored, are only retained for 28 days.

Google Analytics

Users can find out more about how Google Analytics collects and uses their information via Google’s Privacy Policy.

Google Analytics cookies and identifiers:

Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie. Learn more about How Google uses cookies.

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Where a site or app uses Google Analytics for Apps or the Google Analytics for Firebase SDKs, Google Analytics collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Whenever a user resets their Advertising Identifier (Advertising ID on Android, and ID for Advertisers on iOS), the app-instance identifier is also reset.

Where sites or apps have implemented Google Analytics with other Google Advertising products, like Google Ads, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings. Learn more about Purposes of cookies.

Personally Identifiable Information (PII) provided via Diora Wellbeing

Any Personally Identifiable Information (PII) is provided directly by the user when they:

  • Voluntarily fill out one of the contact forms on the website
  • Voluntarily email the company

Diora Wellbeing collects such data so that we can:

  • Get in touch with the user to discuss their question or request
  • Subsequently handle any further communication regarding said question or request
  • In these cases, Diora Wellbeing relies on Article 6 (1) lit b) DSGVO, as the processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Diora Wellbeing securely stores such data for the duration of the communication and, furthermore, for another 6 months in case of any follow-up questions or issues. Once this time period has ended, if no services have been booked or purchased, user data will be deleted.

Diora Wellbeing does not engage in the trade, sale, or otherwise unauthorized use of personal data and information, and we will never pass your data to any third party without your explicit consent.

Personally Identifiable Information (PII) provided via Acuity Scheduling

Acuity Scheduling is Diora Wellbeing’s online scheduling provider, which is part of Squarespace, and which uses Stripe as a payment provider.

Any Personally Identifiable Information (PII) is provided directly by the user when they:

  • Voluntarily purchase a product by Diora Wellbeing via Acuity Scheduling
  • Voluntarily book a service by Diora Wellbeing via Acuity Scheduling

Acuity Scheduling provides such data to Diora Wellbeing so that we can:

  • Add the user as a customer to our customer database in Acuity Scheduling
  • Handle the provision of purchased products and services (sessions, courses, workshops, events, etc.)
  • Deal with any issues arising in connection with such purchases and/or provision thereof
  • Send the customer important information about their products purchased and services booked
  • Issue order documents, receipts, and invoices for product purchased and services provided
  • In these cases, Diora Wellbeing relies on Article 6 (1) lit b) DSGVO, as the processing of personal data is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Diora Wellbeing securely stores such data for the duration of validity of any products purchased and furthermore keeps the user in their customer database for the duration of the statutory warranty period of two years.

Diora Wellbeing does not engage in the trade, sale, or otherwise unauthorized use of personal data and information, and we will never pass your data to any third party without your explicit consent.

Acuity Scheduling is part of Squarespace, and users can access their Terms & Conditions and Privacy Policy to get more information on how they collect and use their information.

Cookie information:

View cookie policy

Your data protection rights

You have the right to access, rectification, erasure, restriction of processing, objection to processing, and data portability. The competent data protection authority is “Österreichische Datenschutzbehörde”, Austrian data protection authority.

Version: April 2026

If you have any questions about Diora Wellbeing’s data protection & privacy policy, the data we hold on you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us: